Privacy Policy

Surface Performance LTD are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or engage with us through other channels.

By using our website, you consent to the collection and use of your data in accordance with this Privacy Policy.

1. *Information We Collect*

We may collect the following types of information when you interact with our website:

  • *Personal Information:* This includes your name, email address, phone number, and any other information you provide when contacting us or using our services.
  • *Usage Data:* We collect information about your interaction with our website, such as IP addresses, browser types, pages visited, and time spent on pages.
  • *Cookies and Tracking Technologies:* We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyse usage patterns on our site. For more information about how we use cookies, please see our Cookie Policy.

 2. *How We Use Your Information*

We use your personal information for the following purposes:

  • To respond to enquiries or requests for quotes or information regarding sports surface testing services.
  • To communicate updates, news, and promotional offers related to our products and services (if you have opted in).
  • To improve our website, services, and user experience based on analytics and feedback.
  • To comply with legal and regulatory requirements.

 3. *How We Protect Your Information*

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of electronic storage or transmission over the internet is 100% secure.

 4. *Sharing Your Information*

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  •  *Service Providers:* We may share your information with trusted third-party service providers who assist us with website hosting, data analysis, and customer service. These providers are obligated to protect your information and use it solely for the purposes we specify.
  • *Legal Compliance:* We may disclose your information if required by law, in response to a subpoena, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Surface Performance Ltd, our customers, or others.

 5. *Your Rights and Choices*

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal data.
  • The right to withdraw your consent to data processing at any time (where applicable).
  • The right to object to the processing of your data for marketing purposes.
  • The right to request a copy of your data in a portable format.

 

If you wish to exercise any of these rights, please contact us by sending an email to info@surfaceperformance.com

 6. *Third-Party Links*

Our website may contain links to external sites that are not operated or controlled by us. We are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of any external websites you visit.

 7. *Cookies*

Cookies are small data files that are placed on your device when you visit our website. We use cookies to enhance your experience, analyse traffic, and personalise content. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

8. *Changes to This Privacy Policy*

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.